The Rebooking System
The difference between salons that grow and salons that stall isn't talent. It's a system that remembers to invite people back.
it's not you.
it's how you follow up.
the gap =
your money.
What's included.
- First visit
Welcome message
New clients feel looked after from the first visit.
- The day after
Review request
A text after every visit, so your Google reviews grow on their own.
- When they're due
Rebooking reminder
Timed to each service, so clients hear from you right when they're due.
- Gone quiet
Win-back message
For the people who quietly stopped booking. Warm, not desperate.
Your list, sorted
Who's due, who's slipping and who's stopped booking, pulled from your booking software.
Monthly scorecard
One page: who came back, what they spent, what's next.
First call to launch.
In about two weeks. You approve every message before it goes out; I handle the sorting, writing, building and reporting.
- 01
Free consult
30 minutes on your business, your clients and what's slowing you down.
- 02
Growth Audit
What I found, quick wins you can use right away, and a plan with pricing.
- 03
Sort & build
I sort your client list and write every message in your voice.
- 04
Monthly scorecard
By the 5th of each month: who came back, what they spent, what's next.
See exactly who came back.
One page every month: who returned, what they spent and what we're doing next. No guessing whether your marketing is working.
the only number
that really matters ↓
Sample month
- Past clients who rebooked38
- Revenue from returning clients$4,960
- Messages sent & opened412 · 61%
- New Google reviews9
- Compared to your starting point+14 rebooks
- Next month's planGift card push
Two ways to work together.
Every business is different, so every plan is quoted after your free consult.
stop paying for likes. pay for clients who come back.
Essentials
The core system, built and running for you.
- Rebooking, win-back, welcome & review messages
- 2 email & text campaigns a month
- Monthly scorecard + 20-minute review call
Growth
Everything in Essentials, with more going out every month.
- 4 campaigns a month
- Promo calendar for holidays, gift cards & slow seasons
- Retail product campaigns
Not ready for a monthly plan? Start with a Business & Sales Audit: a hard look at your offers, pricing, booking flow and follow-up, with a written plan for what to fix first.
“Worth every second.”
Having Zoe come into Alchemy and take a fresh look at my business was honestly invaluable. She was nothing short of professional, but what I appreciated most was how intentional she was about really understanding what Avery and I are building before giving us a full audit and breakdown of the business, our expenses, current systems, what’s working, what could be improved, and where there were opportunities for continued growth. She helped me see ways to increase sales and revenue without simply spending more money, but instead by better utilizing the systems and resources I already have in place, creating meaningful collaborations, and becoming more efficient and intentional with how the business operates. She gave me multiple options and tangible next steps for moving forward so that growth feels sustainable and the ball never gets dropped along the way. I walked away feeling so re-inspired, organized, and genuinely excited about the direction Alchemy is heading. What I learned from Zoe was worth every second, and I couldn’t recommend her enough to any business owner who wants a fresh set of eyes, thoughtful strategy, greater efficiency, and someone who genuinely cares about helping you build a business that can continue to grow and thrive for many years to come.
FAQs
Which booking software do you work with?
Most of the big ones used by spas, salons and wellness practices. You keep your own booking, email and text tools, so everything stays in your name.
Is there a long-term contract?
Monthly support runs three months from launch, then continues month to month with 30 days' notice.
Will my clients feel spammed?
No. Every message is timed to the service they had and written in your voice, and you approve all of it before anything goes out.
How fast will I see results?
Most systems launch about two weeks after your consult, and your first scorecard arrives the next month so you can see exactly who came back.
Fix the leak, then fill the book.
your regulars miss you. connect with them.
Thirty minutes, no pressure. You keep your Growth Audit whether we work together or not.